Confidentiality and respect for individuals are central values at Campaign Builder Aps. We recognize concerns regarding the sharing of information over the internet and the use of our platform. Therefore, we have developed this privacy policy, which covers all information collected from our website, https://www.campaignbuilder.io, and via https://app.campaignbuilder.io.
Confidentiality and respect for individuals are central values at Campaign Builder Aps. We recognize concerns regarding the sharing of information over the internet and the use of our platform. Therefore, we have developed this privacy policy, which covers all information collected from our website, https://www.campaignbuilder.io, and via https://app.campaignbuilder.io.
The purpose is to protect the individual and ensure that personal information is handled securely and responsibly.
If you cannot accept this privacy policy, please refrain from using our website and platform.
As a general user of the website, your activity is automatically recorded, leaving electronic traces. We respect your anonymity and do not disclose or sell information to third parties.
Personal data is only recorded in connection with the creation of a license agreement or subscription to newsletters and only after voluntary and informed consent from you.
As a registered user, your personal information is used to provide relevant content, send offers via newsletters, service messages, and survey inquiries. This information is sent electronically, primarily via email, and possibly via SMS if you have provided your mobile number and are a customer with us. You may also receive marketing from us on Facebook, LinkedIn, and Instagram.
Personal data is recorded in connection with the creation of license agreements and used to generate product recommendations for the customer's email campaigns. All users have given written consent for the use of their information for marketing purposes before sending email campaigns.
By subscribing to newsletters, you consent to Campaign Builder ApS contacting you to provide better service or send news via email, SMS, and/or social media. You can unsubscribe at any time by clicking the link in each newsletter or by contacting our support.
By creating an active account or a paid license agreement, you consent to us contacting you for billing and service messages, as well as sending news via email, SMS, or social media. You can terminate your subscription in accordance with our business terms.
Personal information such as name, email address, company address, job title, and mobile number is collected. When creating license agreements, additional contact information and information regarding the terms of the agreement and payment information are collected.
By creating an account with Campaign Builder Aps, you agree that Campaign Builder ApS may contact you by phone, email, SMS, or social media for newsletters, support information, or promotion of new initiatives.
Campaign Builder ApS uses information for the following purposes:
Campaign Builder Aps does not use or disclose your personal information for marketing purposes without your consent.
All information is treated confidentially and stored on an external server at Hetzner. Information is used for sending newsletters, billing, and collecting purchase behavior. If you no longer wish to be registered, you can contact our support or send an email to contact@campaignbuilder.io. Customers' contacts can contact the customer to have their information removed from the system.
Campaign Builder ApS ensures a secure digital environment by following relevant security measures to protect personal information. Only relevant individuals at Campaign Builder ApS have access to customer information, and sensitive information is exchanged via an SSL/TLS-secured communication channel. We encourage you to take precautions to protect your personal data online, such as changing your password regularly and ensuring your browser is updated.
We strive to delete (or anonymize) personal data as soon as it is no longer relevant. Customer information is stored for a minimum of 5 years in accordance with the Accounting Act and longer in anonymized form for statistical purposes.
You have rights concerning the processing of your personal data, including the right to information, access, rectification, deletion, objection to marketing, automated decisions, and data portability. These rights are handled by contacting our GDPR officer. We may refuse unreasonable requests but will correct information free of charge unless it requires a disproportionately large effort.
Campaignbuilder.io and app.campaignbuilder.io use cookies to recognize your computer and collect information about your online behavior. Cookies are used for statistical purposes and targeted communication via social media. Third-party cookies from Google Analytics and Facebook are used to optimize marketing messages and improve user experience. You can block or delete cookies in your browser settings, but this may affect the website's functionality.
To gain insight into what information Campaignbuilder.io and app.campaignbuilder.io have registered about you, or to have information deleted or corrected, you can contact us at:
Campaign Builder ApSIf you do not receive a satisfactory response, you can complain to the Data Protection Agency.
By using campaignbuilder.io and/or app.campaignbuilder.io, you signify your acceptance of this policy. If you do not agree, please refrain from using the website or platform. Continued use of the website following changes to this policy will be deemed acceptance of those changes.
We reserve the right to change, add, or remove parts of the privacy policy. We encourage you to regularly check the information on the website to see if there have been any changes. The most recently updated version will always be available on our website.
| Purpose of Processing | Legal Basis | Categories of Data | Retention Period | Recipients | Transfers Outside EEA |
|---|---|---|---|---|---|
| Account registration & access | Contractual necessity | Name, email, password | 1 year | Internal staff only | No |
| Billing & invoicing | Legal obligation | Name, company, billing address, VAT ID | 5-10 years (legal requirement) | Payment processors | No |
| Support & troubleshooting | Legitimate interest | Email, user activity logs | 1 year | Internal staff only | No |
| Security & fraud prevention | Legitimate interest | IP address, usage logs | 1 year | Infrastructure provider (Hetzner) | No |
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